General Manager

Company Name:
Advance Auto Parts
At Advance Auto Parts, a General Manager (GM) is the senior leader in the store. The General Manager must be knowledgeable of all facets of store operations. Each GM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity.
Key Duties and Responsibilities
Consistently grow the business by exceeding all sales and profit targets, and managing payroll in conformity with company strategy and core values
Create an effective work schedule that ensures appropriate coverage to improve results and provide high levels of customer service
Monitor and manage inventory to ensure maximum profitability and product availability
Maintain high standards of customer service, including prompt handling of all customer and Team Member concerns
Maintain security and safety throughout the store at all times
Maintain store appearance and merchandising at or above established standards
Select, train, develop and retain quality Team Members; effectively coach Team Members to full potential
Ensure management team values diversity and supports a fair and respectful environment for both Team Members and customers; including high performance, recognition, candid feedback and rewards for performance exists on their team
Demonstrate an eagerness to be a team player and assist in other functions as assigned by District and Region leaders, and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.
Essential Job Skills Necessary for Success as a General Manager
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required - PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experiences that Set a General Manager up for Success
2-3 years experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
Successful experience managing profitability; proven financial and business acumen
High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred
Certificates, Licenses, Registrations
Must have a valid driver's license and be fleet safety certified
ASE certification preferred, but not required

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